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Privacy Policy

<h1>Privacy Policy</h1>

Effective Date: September 7, 2026
Last Updated: September 7, 2026

Welcome to Testifya.

Testifya is an online education marketplace that connects students, teachers, educators, subject experts, coaching institutes, and educational content creators.

Through Testifya, educators may create and offer educational products such as online courses, PDF study materials, mock tests, test series, question banks, and other educational resources. Students may browse, purchase, access, and use these resources.

This Privacy Policy explains how Testifya (“Testifya,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects information when you access or use our website, applications, platform, products, and services (collectively, the “Services”).

By accessing or using Testifya, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Services.

<h1>1. Information We Collect</h1>

We may collect information that you provide directly to us, information generated through your use of the Services, and information received from certain third-party services.

The information we collect may include the following.

1.1 Account and Registration Information

When you create an account, we may collect:

  • Full name;

  • Email address;

  • Mobile phone number;

  • Username;

  • Password or authentication information;

  • Profile photograph, where provided;

  • Account type, such as Student, Teacher, Educator, or Institute;

  • Educational or professional information voluntarily provided; and

  • Other information necessary to create and manage your account.

Teachers, educators, and institutes may be asked to provide additional information required to create and manage their educator profile.

1.2 Teacher and Institute Information

If you register as a Teacher, Educator, Creator, or Institute, we may collect information such as:

  • Name or organization name;

  • Profile information;

  • Subject or teaching specialization;

  • Professional information;

  • Course and product information;

  • Educational qualifications where voluntarily provided;

  • Social or professional profile information where voluntarily provided;

  • Payment and payout information;

  • Tax-related information where required;

  • Content uploaded to the platform; and

  • Other information necessary to administer the educator account.

Certain educator information may be displayed publicly as part of an educator profile or product listing.

<h1>2. Student Information</h1>

Students may provide information such as:

  • Name;

  • Email address;

  • Mobile number;

  • Educational level;

  • Examination or preparation interests;

  • Course enrolments;

  • Test attempts;

  • Test scores;

  • Test performance;

  • Purchase history;

  • Learning activity; and

  • Other information voluntarily provided through the platform.

We may use this information to provide educational services, maintain progress records, provide test results, and improve the learning experience.

<h1>3. Payment Information</h1>

When you purchase a course, PDF, mock test, test series, subscription, or other Service, payments may be processed through third-party payment processors.

Depending on the payment method and payment provider, payment-related information may include:

  • Transaction ID;

  • Payment status;

  • Amount paid;

  • Currency;

  • Payment method;

  • Order information;

  • Refund information; and

  • Other transaction-related information.

Where payment processing is handled by a third-party payment provider, Testifya may not directly receive or store complete payment-card information such as full card numbers, CVV numbers, or banking credentials.

Payment providers may process information according to their own privacy policies and terms.

Do not provide passwords, OTPs, PINs, CVVs, or other confidential payment credentials to Testifya through email, chat, comments, or other communication channels.

<h1>4. Educational Content and User Submissions</h1>

Teachers and Creators may upload or submit:

  • Courses;

  • Videos;

  • PDFs;

  • Notes;

  • Questions;

  • Mock tests;

  • Test series;

  • Question banks;

  • Solutions;

  • Images;

  • Descriptions;

  • Audio or other educational materials.

Students may submit:

  • Reviews;

  • Ratings;

  • Questions;

  • Comments;

  • Feedback;

  • Answers;

  • Test responses; and

  • Other content through the Services.

Such information may be stored and processed to provide and operate the Services.

Users should avoid submitting personal information that is not necessary for the intended purpose.

<h1>5. Automatically Collected Information</h1>

When you use Testifya, certain information may be automatically collected.

This may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Language preferences;

  • General device information;

  • Pages or products viewed;

  • Features used;

  • Date and time of access;

  • Referring website;

  • Approximate location derived from IP address;

  • Test and course activity;

  • Session information; and

  • Technical and diagnostic information.

We may use this information for security, analytics, troubleshooting, service improvement, and operational purposes.

<h1>6. Cookies and Similar Technologies</h1>

Testifya may use cookies, pixels, local storage, and similar technologies.

Cookies may help us:

  • Keep users signed in;

  • Remember preferences;

  • Maintain shopping carts or sessions;

  • Understand how users interact with the platform;

  • Improve website functionality;

  • Analyze performance;

  • Detect fraud and security threats; and

  • Provide relevant communications or marketing where permitted.

You may be able to control cookies through your browser or device settings.

Disabling certain cookies may affect the functionality of some parts of the Services.

<h1>7. How We Use Information</h1>

We may use collected information for legitimate business and service-related purposes, including to:

Provide and operate the Services

  • Create and manage accounts;

  • Process purchases;

  • Provide access to courses and digital products;

  • Deliver mock tests and test series;

  • Maintain learning progress;

  • Provide test results and performance information;

  • Facilitate communication between users and the platform; and

  • Provide customer support.

Improve the Platform

We may use information to:

  • Improve website functionality;

  • Develop new features;

  • Improve educational products;

  • Analyze user interactions;

  • Understand platform usage;

  • Identify technical problems; and

  • Improve the overall user experience.

Maintain Security

Information may be used to:

  • Detect suspicious activity;

  • Prevent fraud;

  • Protect accounts;

  • Prevent unauthorized access;

  • Investigate misuse;

  • Enforce our Terms and Conditions; and

  • Protect the security of Testifya and its users.

Communications

We may use your contact information to send:

  • Account-related communications;

  • Purchase confirmations;

  • Course information;

  • Test notifications;

  • Security alerts;

  • Service updates;

  • Important policy updates; and

  • Customer-support communications.

Where permitted by applicable law, we may also send promotional communications.

You may opt out of certain promotional communications using the unsubscribe mechanism provided in the communication.

<h1>8. How We Share Information</h1>

We do not intend to sell personal information to third parties as a standalone commercial product.

We may share information in the following circumstances.

8.1 With Service Providers

We may share information with trusted service providers that help us operate Testifya, including providers for:

  • Website hosting;

  • Cloud storage;

  • Payment processing;

  • Email delivery;

  • SMS or communication services;

  • Analytics;

  • Customer support;

  • Security;

  • Video/content delivery;

  • Software infrastructure; and

  • Other technical services.

These providers may process information only as necessary to provide their services to us and subject to applicable contractual or legal requirements.

8.2 With Teachers and Educators

Where necessary to provide the Services, certain student information may be made available to the relevant Teacher, Educator, Creator, or Institute associated with a course, test, or educational product.

For example, an educator may receive information relating to:

  • Enrolment;

  • Test participation;

  • Test scores;

  • Progress;

  • Performance;

  • Reviews; or

  • Other activity associated with the educator's educational product.

The information shared will depend on the functionality of the particular Service.

8.3 Publicly Available Information

Information included in a public Teacher, Educator, Creator, or Institute profile may be visible to other users or visitors.

Educators should therefore carefully consider what information they choose to publish publicly.

8.4 Legal Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable laws;

  • Respond to lawful governmental requests;

  • Comply with court orders or legal processes;

  • Protect our legal rights;

  • Investigate suspected fraud or unlawful activity;

  • Enforce our Terms and Conditions; or

  • Protect the safety and security of our users, platform, or third parties.

8.5 Business Transfers

If Testifya is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

<h1>9. Test Results and Performance Data</h1>

Testifya may collect and process information relating to student performance, including:

  • Questions attempted;

  • Answers submitted;

  • Scores;

  • Time spent;

  • Accuracy;

  • Rankings where applicable;

  • Test history;

  • Course progress; and

  • Other assessment-related information.

This information may be used to provide results, analytics, personalized learning features, educator dashboards, and platform improvements.

Where rankings or leaderboards are offered, certain information such as a display name, score, or rank may be visible to other users depending on the relevant feature settings.

<h1>10. Teacher Earnings and Payout Information</h1>

Teachers, Creators, and Institutes who sell products through Testifya may be required to provide information necessary to process payouts.

This may include:

  • Bank account information;

  • Account-holder name;

  • Payment details;

  • Tax information;

  • Transaction information; and

  • Other information required by payment or legal processes.

We use such information for payment processing, accounting, fraud prevention, compliance, and related business purposes.

<h1>11. Information Security</h1>

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

  • Access controls;

  • Authentication mechanisms;

  • Encryption where appropriate;

  • Secure hosting infrastructure;

  • Monitoring and logging;

  • Security testing; and

  • Administrative safeguards.

However, no method of transmission over the internet or electronic storage is completely secure.

Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.

<h1>12. Data Retention</h1>

We retain personal information for as long as reasonably necessary to:

  • Provide the Services;

  • Maintain accounts;

  • Complete transactions;

  • Maintain educational and test records;

  • Meet legal, accounting, and regulatory requirements;

  • Resolve disputes;

  • Prevent fraud; and

  • Enforce our agreements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

<h1>13. Your Rights and Choices</h1>

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Access certain personal information;

  • Request correction of inaccurate information;

  • Request deletion where legally permitted;

  • Withdraw consent where processing is based on consent;

  • Request information regarding processing;

  • Manage certain communication preferences; and

  • Exercise other rights available under applicable privacy laws.

Some information may need to be retained where required by law or where necessary for legitimate business purposes.

To exercise applicable rights, please contact us using the contact details provided below.

<h1>14. Account Deletion</h1>

You may request deletion of your Testifya account by contacting us through the designated support or contact channel.

Upon receiving a valid deletion request, we will process the request in accordance with applicable law and our data-retention requirements.

Certain information may remain retained where necessary for:

  • Legal compliance;

  • Tax and accounting purposes;

  • Fraud prevention;

  • Dispute resolution;

  • Enforcement of agreements; or

  • Other legitimate and legally permitted purposes.

<h1>15. Children's Privacy</h1>

Testifya provides educational services that may be used by students of different age groups.

Where applicable law requires parental or guardian consent for the collection or processing of personal information belonging to children or minors, such requirements will apply.

Parents or legal guardians who believe that a child has provided personal information in circumstances where such collection was not authorized may contact us.

We may take reasonable steps to address such requests in accordance with applicable law.

<h1>16. Third-Party Links and Services</h1>

Testifya may contain links to third-party websites, applications, payment services, social-media platforms, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

We encourage users to review the privacy policies of third-party services before providing them with personal information.

<h1>17. Marketing and Promotional Communications</h1>

Where permitted by applicable law, Testifya may use contact information to send promotional communications regarding:

  • New courses;

  • Test series;

  • Educational products;

  • Offers;

  • Platform features;

  • Teacher opportunities; and

  • Other Testifya services.

You may unsubscribe from promotional email communications by using the unsubscribe option included in the relevant communication.

Even after opting out of promotional communications, you may continue to receive essential transactional or service-related communications.

<h1>18. Data Transfers</h1>

Depending on the infrastructure and service providers used by Testifya, personal information may be processed or stored in locations outside your state or country.

Where personal information is transferred across jurisdictions, we will take steps required by applicable law to protect the information and ensure appropriate safeguards are applied.

<h1>19. Changes to This Privacy Policy</h1>

We may update this Privacy Policy from time to time to reflect:

  • Changes to our Services;

  • Changes in technology;

  • Changes in legal requirements;

  • Changes in our data practices; or

  • Other operational requirements.

The updated Privacy Policy will be published on the Testifya website with a revised “Last Updated” date.

Where required by applicable law, we may provide additional notice of material changes.

Your continued use of the Services after the updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy, to the extent permitted by law.

<h1>20. Grievance and Privacy Complaints</h1>

If you have concerns about the handling of your personal information or wish to raise a privacy-related complaint, you may contact Testifya using the details below.

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.

<h1>21. Contact Us</h1>

For questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us.

Testifya

Privacy / Support Email: info@testifya.in

Website: https://www.testifya.in/

Business / Registered Address:  Kadamtala, jalpaiguri, West bengal

Grievance Officer / Privacy Contact:  UMA PAUL

Contact Number: 7047638397

<h1>22. Important Notice</h1>

This Privacy Policy should be read together with Testifya's:

  • Terms & Conditions

  • Refund & Cancellation Policy

  • Cookie Policy, where applicable

  • Other policies and notices published on the Testifya platform

By using Testifya, you acknowledge that you have had an opportunity to review the applicable policies.

Testifya

Where Teachers Teach. Students Learn. Knowledge Grows.

© 2026 Testifya. All Rights Reserved.